Please provide your suggestion for new e-OSCAR System features.

We welcome your suggestions for new features or enhancements to the e-OSCAR System. You can view information on planned future releases at https://www.e-oscar.org/planned-releases.

Please provide your detailed request on the form below. Please be sure to include specific details about the feature enhancement, use case scenarios, and screenshots or mock-ups if available.

Only submit one feature suggestion per post.

Please include a short, but descriptive, Title for your suggestion. Provide a much detail as possible in the Description field. Please select an appropriate Tag that corresponds to an e-OSCAR transaction or component. Make sure you include your name and email address so that we can contact you, if needed, for additional information.

Thank you for your input!

Statuses: Suggestion Received – We’ve got your idea! Under Consideration – We’re evaluating, gathering requirements and determining effort sizing Planned – We’ve decided to build your enhancement Scheduled – Work is almost done & we’ve scheduled your idea for deployment Completed – It’s done! We deployed your idea Not Planned – We’ve decided not to implement your idea Duplicate – We’ve already received this idea Existing Capability – This capability already exists

Overall Transaction History Reporting

Currently, e-OSCAR doesn’t offer reporting to see the lifecycle of a dispute or update, from receiving an ACDV and responding or submitting an AUD to receiving the ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 13 May Comments: 0
Under consideration Reporting & Archives

Allow for Multiple Requests for Archives by Case Type

Currently, an Operator can request an archive (for a single case type) on an ad-hoc or reoccurring basis. Only one schedule is allowed at one time (i.e. it is not ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 01 Jul, '25 Comments: 0

Update Block Notification Activity Report to include SSN, State and Zip

Currently, the SSN, State and Zip fields are not included on the Block Notification Activity Report as they were for Legacy. This request would include them in the ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 05 Jun, '25 Comments: 1

Add 'Copy Response’ option onto ACDV

Currently, there is no means to copy pertinent information included in an ACDV Response and pull that information into your internal System Record. Today, you can ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 17 Sep, '24 Comments: 0
Not planned ACDV

Create Reinsertion & Block Rescission Request (BRR) Print options

Currently, Data Furnishers cannot print a Reinsertion or Block Rescission request (BRR). This request would allow a Data Furnisher to make the request to print a ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 17 Feb, '25 Comments: 0

Allow for Export Capabilities for Operator Activity Report

Currently, the Operator Activity Report cannot be exported out of the e-OSCAR System. This request will create an ‘Export to CSV’ option for the Operator Activity ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 05 Aug, '25 Comments: 2

Create Archive Capability for Reinsertion Requests

Currently, a Reinsertion Archive Report does not exist in e-OSCAR. This request is to provide Data Furnishers with the ability to request a Reinsertion Archive Report.
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 17 Feb Comments: 0

Modify the AUD Notification Activity Report

Currently, the AUD Notification Activity Report does not allow Data Furnishers to retrieve data by AUDs sent. This request would add ‘AUD Date Created’ and ‘AUD ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 03 Mar, '25 Comments: 0
Completed AUD

References and linked BRR for Like Notification Cases

Currently, when Block Notifications are linked and a BRR is created, only the Block Control Number and Subscriber Code for the Leader Notification is pre-filled in ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 11 Jul, '25 Comments: 0

Change the Unit drop-down for AUD and BRR Submission

Currently, Data Furnishers find situations where they need to create an AUD or BRR for a consumer but the applicable Subscriber Codes for that consumer reside in ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 18 Jun, '25 Comments: 0

Reorder the ACDV/AUD Account Information fields

The ACDV and AUD Account Information fields in e-OSCAR 4.0 were ordered differently than the order in legacy e-OSCAR. Some Data Furnishers have reported that this ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 17 Sep, '24 Comments: 0
Not planned ACDV AUD

Daily Case Inventory Report - Cases by status for DF

Currently, e-OSCAR offers summary information for case inventory within each Workqueue (for respective transactions), but this is not a comprehensive summary of ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 24 Sep, '24 Comments: 0

Update Report Export Names to include Data Furnisher and Report Type

Currently, e-OSCAR reports leverage the same naming convention as legacy. This request is to adjust the naming convention to include Data Furnisher Name, Report Type ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 28 May, '25 Comments: 0

Add ‘Submitter’ to Case Review Workqueue

Currently, we don’t offer the ability to see the original submitter of a dispute, for those Data Furnishers leveraging Case Review. This request would identify the ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 18 Jun, '25 Comments: 0
Completed ACDV AUD

Filter the Account Number column in the ACDV queue

It would be helpful to have a filter on the Account Number column to be able to review the number of disputes submitted for the same account number. The received date ...
Suggested by: Mary Ellen Schultz (29 Apr, '25) Upvoted: 04 Aug, '25 Comments: 1
Not planned ACDV

Specific Notification Response

So if I begin responding a certain type of notification to keep one receiving the same type of Notification, for example if I begin working on "AUD Notifications" I ...
Suggested by: Miguel Heredia (30 Apr, '25) Upvoted: 06 Aug, '25 Comments: 0

Change in Skill Assignment with Pending Disputes in Worklist

Currently, when disabling a skill for your organization, the Operator is presented with a message advising X number of Operators are assigned the skill in question, ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 18 Jun, '25 Comments: 0

Add Dispute Code 2 to ACDV Activity Report

Currently, only Dispute Code 1 is listed in the ‘Dispute Code’ field of the ACDV Activity Report. This request adds Dispute Code 2 to ACDV Activity Report (either in ...
Suggested by: Britton Ross (01 Jul, '25) Upvoted: 28 Jul, '25 Comments: 2

Enable the Bulk Password Resets

Currently, only one (1) Operator’s password can be reset at a time. This request would allow a Manager/User with the Operator Admin role to select one or multiple ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 17 Sep, '24 Comments: 0
Not planned Administrative

Data Furnisher Contact Number Prefilled Like ACDV Data

Add a Section that You can put the preferred organization's Data Furnisher Contact Number in order for it to be prefilled in all ACDV's example ACME Bank gets a ...
Suggested by: Miguel Angel Heredia Pimentel (30 Dec, '25) Upvoted: 13 Apr Comments: 3

Filter the report by Response Due Date

Presently we pull the activity report based on date received and usually select the dates for last 30 days. This report usually need to be pulled twice or thrice due ...
Suggested by: Ratnam Singavajhala (29 Apr, '25) Upvoted: 25 Jul, '25 Comments: 3

return to queue button

It would be very useful if instead of a "get next" button which often brings me to the DR notification Queue, There was a button that would allow me to return to the ...
Suggested by: Kimber (02 May, '25) Upvoted: 15 Aug, '25 Comments: 1

ACDV Print - Add Response Code Description

Currently, when a Data Furnisher prints an ACDV, they only see the code for the Response Code. This request expands the ‘Response Code’ field on the PDF print out to ...
Suggested by: Britton Ross (01 Jul, '25) Upvoted: 23 Jan Comments: 0
Completed ACDV

Organization Skill Management Audit History

Currently, Data Furnishers can modify Skills through Skills Management, but no audit is performed to track this information. This request would allow for the ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 28 May, '25 Comments: 0

Retain Sort Order in Worklist and Work Queue

Currently, if a user views the work queue or worklist and uses the sort feature, then opens a case from the sorted list, when they return to the list, the original ...
Suggested by: Britton Ross (01 Jul, '25) Upvoted: 15 Aug, '25 Comments: 1

Support Hub - Create New Ticket

Love the new lay out of the support hub for creating new tickets. Would there ever be an option to choose a group share with vs having to manually key the all ...
Suggested by: LaRae Elliott (13 May, '25) Upvoted: 11 Aug, '25 Comments: 1
Under consideration Other

Notification from eoscar for new items in queue

Email to notify us that we have new items in our queue.
Suggested by: L Eden (29 Apr, '25) Upvoted: 11 Jul, '25 Comments: 1

Using Account Type as option for skill management

Having an extra option in skills, to include account types. Being able to be very specific with the types of disputes received and make those visible to only certain ...
Suggested by: Kimberly Levin (24 Jul, '25) Upvoted: 05 Nov, '25 Comments: 0

'State' Field to Allow Lookup by State Abbreviation

Currently, if a user enters a single letter in the ‘State’ fields of a case form the drop-down list will navigate to the first state in the list that begins with that ...
Suggested by: Britton Ross (03 Jul, '25) Upvoted: 15 Aug, '25 Comments: 0
Not planned Other

BRR Evidence Option - Judgment

The evidence for a valid item to be reporting on someone's credit could be a court order, like a default judgment for example. None of the current options cover this ...
Suggested by: Matthew Moses (11 Jun, '25) Upvoted: 2 days ago Comments: 0
Under consideration Block Rescission Request

Rename Archive Requests

Archive Requests downloads used to have the date of the request in the download file name. example ArchiveImage1 - 01012026. Now the file only say ArchiveImage1. ...
Suggested by: Kimberley Bradshaw (29 Jan) Upvoted: 17 Feb Comments: 4

Select All Like Transactions

When Responding Similar Transactions like AUD Notifications that have cases can be linked, You clic the option to link them, but it would be great to have an option ...
Suggested by: Miguel Heredia (24 Jun, '25) Upvoted: 09 Jan Comments: 1
Under consideration

Transfer Notifications

Currently, a Data Furnisher does not have the ability to transfer a Notification to another user. This request allows the Data Furnisher to transfer a notification to ...
Suggested by: Britton Ross (01 Jul, '25) Upvoted: 09 Jan Comments: 0

Update Order of Previous searches in the Case search Screen

Currently I have to scroll through pages and go to the last page and bottom line to find the search I just previously processed. It would be better if the order was ...
Suggested by: Meg Becker (29 Apr, '25) Upvoted: 14 Jul, '25 Comments: 0
Not planned Other

Organization Unit Audit History

Currently, Data Furnishers can modify Units through Organization Management, but no audit is performed to track this information. This request would allow for the ...
Suggested by: Joel Strickland (26 Aug, '24) Upvoted: 28 May, '25 Comments: 0

Add 'Dispute Code' to ACDV Worklist

Currently, 'Disupte Code' is not displayed on the Worklist. This request would add the 'Dispute Code' column to the ACDV Worklist similar to how it is displayed on ...
Suggested by: Britton Ross (07 Jul, '25) Upvoted: 06 May Comments: 0
Scheduled ACDV

Linked Notifications and 'Get Next'

Currently, when a Data Furnisher links similar notifications within the Like Notifications panel and then process the first notification, they are asked if they want ...
Suggested by: Britton Ross (03 Jul, '25) Upvoted: 13 Aug, '25 Comments: 0

Export Pending ACDV Query

Currently We only have the way of viewing ACDV's by opening them directly in the work queues, I remember that in the Legacy Model we could extract a CSV list that ...
Suggested by: Miguel Angel Heredia Pimentel (06 Jan) Upvoted: 15 Jan Comments: 3
Not planned

Sort/filter with all fields in queues

Sort and filter options are only available for some of the headers in the queues. Name, account number, and SSN would be most useful. It's helpful to look at all the ...
Suggested by: Hannah W (30 Mar) Upvoted: 28 Apr Comments: 1
Not planned

Mask SSN in e-OSCAR Transactions

e-OSCAR should provide an optional ability to mask consumer SSNs (all but last four numbers masked) in all e-OSCAR transactions. The SSN should be visible in clear ...
Suggested by: Dani Camarena (10 Mar, '25) Upvoted: 11 Mar, '25 Comments: 1

LMS Title Structure

Currently the LMS has a library with all of the Webinars, which is great! it has a lot of information, the only thing I would like to suggest, is to have like ...
Suggested by: Miguel Angel Heredia Pimentel (04 Feb) Upvoted: 13 Feb Comments: 0
Under consideration

AUD Notifications - Add Operator ID of the user that submitted original AUD to the form

Currently, AUD Notification does not tell the Notification Viewer who processed the original AUD. This request would add the "Operator ID" of the user who submitted ...
Suggested by: Britton Ross (11 Aug, '25) Upvoted: 15 Aug, '25 Comments: 0

reviewer functionality for AUD

We would like to suggest that the AUD can be reviewed for another operator and pushed back to originator for correction – similar to ACDV. We are using the reviewer ...
Suggested by: Jackie A. Johnson (06 May, '25) Upvoted: 06 May, '25 Comments: 2
Not planned

Like Transactions Multiple Check Mark √

Currently when we select the Like Transactions example like ACDV's there is a box to click and select which transactions to connect the cases, however let's say that ...
Suggested by: Miguel Angel Heredia Pimentel (30 Jan) Upvoted: 30 Jan Comments: 1
Duplicate

Bulk Transaction Transfer

When auto assigning ACDV's or other transactions, example I have Data Furnisher John Smith, accidentally auto assign himself 50 ACDV's from the work queue and we want ...
Suggested by: Miguel Angel Heredia Pimentel (23 Jan) Upvoted: 23 Jan Comments: 1
Not planned

Mandatory ACDV Printing

Currently ACDV's can be submitted and get the next transaction in line without forcing the Data Furnisher, to make a print copy, it would be useful to add an ...
Suggested by: Miguel Angel Heredia Pimentel (13 Jan) Upvoted: 13 Jan Comments: 1
Not planned ACDV

Add Inquiry Disputes to e-OSCAR or Create Repository

Develop a solution to include inquiry disputes in e-OSCAR or another repository to eliminate handling paper-based inquiry disputes. Paper disputes require manual ...
Suggested by: Lineatha Fisher (19 Dec, '25) Upvoted: 19 Dec, '25 Comments: 1
Not planned

Account type drop down

I am currently work for a college that reports past due accounts to the credit bureaus. We report our accounts as a 01-unsecured account type. However, when answering ...
Suggested by: Karen Smith (12 Dec, '25) Upvoted: 12 Dec, '25 Comments: 1
Not planned

Mandate ECOA code

ECOA code on ACDV form is not a mandatory field as of now. however it is required to fill ECOA code to confirm that relation of the CM with the account. Not filling ...
Suggested by: Shagun Sharma (19 Nov, '25) Upvoted: 19 Nov, '25 Comments: 1
Existing Capability

Reassign multiple ACDV cases back to queue

A team member erroneously auto assigned 750 cases to multiple operators, but not all operators are available to respond. I had spent hours reassigning them back ...
Suggested by: Michael McIntosh (10 Nov, '25) Upvoted: 10 Nov, '25 Comments: 1
Not planned