Please provide your suggestion for new e-OSCAR System features.

We welcome your suggestions for new features or enhancements to the e-OSCAR System. You can view information on planned future releases at https://www.e-oscar.org/planned-releases.

Please provide your detailed request on the form below. Please be sure to include specific details about the feature enhancement, use case scenarios, and screenshots or mock-ups if available.

Only submit one feature suggestion per post.

Please include a short, but descriptive, Title for your suggestion. Provide a much detail as possible in the Description field. Please select an appropriate Tag that corresponds to an e-OSCAR transaction or component. Make sure you include your name and email address so that we can contact you, if needed, for additional information.

Thank you for your input!

Statuses: Suggestion Received – We’ve got your idea! Under Consideration – We’re evaluating, gathering requirements and determining effort sizing Planned – We’ve decided to build your enhancement Scheduled – Work is almost done & we’ve scheduled your idea for deployment Completed – It’s done! We deployed your idea Not Planned – We’ve decided not to implement your idea Duplicate – We’ve already received this idea Existing Capability – This capability already exists

Support Hub - Create New Ticket

Love the new lay out of the support hub for creating new tickets. Would there ever be an option to choose a group share with vs having to manually key the all ...
Suggested by: LaRae Elliott (13 May, '25) Upvoted: 11 Aug, '25 Comments: 1
Under consideration Other

'State' Field to Allow Lookup by State Abbreviation

Currently, if a user enters a single letter in the ‘State’ fields of a case form the drop-down list will navigate to the first state in the list that begins with that ...
Suggested by: Britton Ross (03 Jul, '25) Upvoted: 15 Aug, '25 Comments: 0
Not planned Other

Update Order of Previous searches in the Case search Screen

Currently I have to scroll through pages and go to the last page and bottom line to find the search I just previously processed. It would be better if the order was ...
Suggested by: Meg Becker (29 Apr, '25) Upvoted: 14 Jul, '25 Comments: 0
Not planned Other

Request: Case Review Queue Routing Controls

We understand that restricted permissions can be used to route ACDVs into Case Review, and that portion is working as expected. We would like to submit an ...
Suggested by: Preston Rynski (27 Apr) Upvoted: 27 Apr Comments: 0

Display User ID within the Case History

Currently, the Case History only displays the Operator Name of the user who performed the marked activity. The Operator Name is not as unique as the Operator ID. This ...
Suggested by: Britton Ross (07 Jul, '25) Upvoted: 07 Jul, '25 Comments: 0