reviewer functionality for AUD
We would like to suggest that the AUD can be reviewed for another operator and pushed back to originator for correction – similar to ACDV.
We are using the reviewer option and would like to push back to originator as a training opportunity.
Please let me know if you need additional information to proceed.
Thank you for your consideration.
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28 May, '25
Joel Strickland AdminHighlighted comment
When operators with "restricted permissions" initiate an AUD, that AUD is sent to the Case Review workqueue for a different operator without restricted permissions to then finish the submission. While there could be training value in returning a AUD to the individual with "restricted permissions", given the permission constructs in e-OSCAR, they would never actually be able to submit the transaction to the CRA. -
29 May, '25
Jackie A. JohnsonIn our opinion, having the reviewer role perform the same for both would allow us to streamline procedures. Thank you for your consideration.